Claim Claim request Product information Product name or description * Model number or SKU, if available Name of the retailer where the product was purchased * Approximate date of purchase * Required documents Please provide ALL of these documents: A copy of the proof of purchase or invoice. Clear photos of the complete product. Close-up photos clearly showing the issue or damage. Please provide ALL of these documents: * Déposer un fichier ici ou cliquer pour télécharger Choisir un fichier Maximum file size: 2.1MB Specific photos required for a patio/deck claim: Please provide ALL of these photos: Photos of the entire patio/deck. Photo of the side of the patio/deck. Photos of the underneath of the patio/deck to see the structure. Photos of the galvanized steel piles installed under the patio/deck. Photos of the fasteners used during installation. Photos of the damaged boards, including a close-up view of the damage. Please provide ALL of these documents: * Déposer un fichier ici ou cliquer pour télécharger Choisir un fichier Maximum file size: 2.1MB Product information Please briefly explain the situation to us, including when the problem was noticed and the circumstances surrounding the claim. * Contact information Full name * Address Address Address Address Address Address Address Phone * Email address * Once this information is received, we will be able to review your file and get back to you with the next steps. Submit If you are human, leave this field blank.
